Staff Shout Outs

[Capt Ank]

Welcome to the family 4boymom!I couldn't have said it better myself...

[Beach-bum]

Has anyone spoken with Philip at CSA?

Philip is a special man who is a staff member taking care of the wonderful grounds of CSA. I talked to Philip about a year ago and he was just getting over surgery. I had the privilege of speaking with him often during our stay.

[Ozzy]

We are getting married at CSA in November so my Shout out is to Sharie in the Corporate office. We have been having issues with our TA and at one point it was looking like we were not going to make it to CSA for our wedding. Sharie was and is so awesome and we want to thank her for all her help, she made sure we had options in the event our TA didn't come through. Sharie made us feel assured we would not miss our wedding and went out of her way to communicate with us through our ordeal. Sharie is the reason we keep coming back to Couples, everyone from the corporate office to the resort personnel are absolutely the best. I have traveled extensively and never found this level of service anywhere. THANK YOU Sharie!!!!

[Jrlorio]

Machel from CSS that guy is simply Awesome! He took care of our breakfast the way no other person has done!

He knew exactly where we had breakfast the day before and he would set up that table, if the table was occupied he said " your table is occupied today" and would promptly guide us to the closest one.

He always made sure we had enough water or coffee and would answer any silly questions we had about Jamaica or the resort.

He said he would bring his spanish homework so that we could help him with it but he always forgot about it at home.

Orlando was pretty cool guy too.

[cory-n-gretchen]

Our friends at the dive hut were great!...Thanks Richard, Ashryn, Craig and all the rest...we had a blast at CN!!!




and a shout out to our favorite breakfast friend.......

[Hutdog]

Thank you to all the wonderful staff at CSS. It was our honeymoon, and my wife was sick. A special thanks to Ruth at the spa, and the gift shop manager. Eveyone was so friendly, and went out of their way to take care of you. I have read so many good things on this board, and I took it lightly, it was more than I expected. We are already planning our return trip. I now know how hard the good bye bus is. THANK YOU EVERYONE!

[musicgal4]

My husband and I have been back a mere 3 days, and I need to make sure that certain staff at CSS are mentioned for their part in making our vacation fantastic! Specifically, Francine at SSB bar (she has one wicked dry sense of humour!), Jerdine (SSB grill - glad your son is okay, and thanks for stopping by on our last morning at breakfast), Marcel (thanks for your dirty horoscopes and wonderful voice), Edgar (who remembered my omelette order and delivered every morning), Fluffy (Symone), and Shellianne! And of course, dear wonderful Jheanel who we met at SSB bar last October, and made a point of coming back to SSB to see us this year!
And we cannot forget Pierre - the manager - he was always visible around the resort and was never too busy to take a few minutes to talk to a guest and listen to their feedback and suggestions.
Definitely a great group of people all around!
We're looking forward to seeing you next year!

[Lesley and Stephen]

We just got back from our first visit to Couples Negril. Needless to say we are trying to figure out how fast we can return.
We have to give a few staff shout outs to the wonderful people there:
Travis and Fabian our excellent entertainment coordinators!!
Vabian and Nicolee our awesome servers at Casava terrace!
Annique our server at our private dinner, she was a trainee and we really hope she will be a part of the staff when we return. She was super sweet and attended to all of our needs :-)
And of course the great bartenders Tennyson,Carrie and Patrick at the pool bar and Durval at the piano bar.
Unfortunately we cannot remember the name of the great piano player but really enjoyed singing along with him.
Can't wait to book our next trip!!! :-)

[madtowndmb]

First of all, the service when we first got to CN was impeccable (the warm welcomes, champagne, and cold cloth)...then Frankly took us up to our room, made us feel right at home and made sure our wet bar was FULLY stocked and that we had everything we needed.

Cody was great...she gave us a great tour of the resort and let us know what all the activities were and where they are held. She is a gem.

All the staff at CN...from the omlette chef to the resort maintenance, to the bartenders to the restaurant staff are ALL great. A super friendly member climbed a tree to knock a few coconuts down for us. He even peeled them and cracked them open...mmmmmmm.

Partially the reason (besides the beauty of the island, the culture, and the warm weather) we are returning this year to CN is the fact that the service was so great and we felt like kings/queens. What a way to relax on a vacation!! We're returning in less than a week..YEH MON!!!!

[Debjes]

Loved Paul at the piano bar. We will be going to CSA in December and will miss him but hear Ultimate is also great.

[donna smalling]

We go on three vacations a year and the place where the staff have made us feel really special is Couples. For example,we saw the maid picking flowers and found them on our bed spelling love.

[germangirl]

A Big Thankyou to the CSA scuba Team. I had a Fantastic Time diving with you all.
Nuff respect to Anthony for finding the TUG BOAT! It was one of my most special dives!

See you all next year at 92ft

[Bob&Sue]

I want to give a big thanks to the entire staff at CSA, especially Robert and Richardo at the pool bar and our chamber maid Jennifer who took care of us in the Great House during our week of 10/24 through 10/31.

Also thanks to all you message boarders who gave two first timers all the ins and outs of the place to prepare use for the week. We packed prefectlly, relaxed and enjoyed each other, and that was what we wanted most.

Best beach, best excercise facility and staff.

We aviod doing repeat vacation spots because we want to see more. We will be making an exception for CSA.

[donlou88]

Let me start by saying that we didn't think anything could top our experience at CN last year....boy were we wrong! We went "Home" to CSS from 10/23 to 10/28 and met some of the most wonderful people in the WHOLE WORLD.

Kenneth and KerryAnn @ the spa will never be forgotten
Easton, Colin, Olando, & Kevin @ the beach bar - u guys are the best! Thanks for the hug before we left, Easton!!
Thanks to Adrian & Dennis @ the watersports for taking us out on the Hobie Cats.
Marcel - it was so nice to spend time with you. Especially when you took time to have breakfast & lunch with us. You made us feel like family!!
To the staff @ the Palazinna - thanks for being so friendly!!
Lastly - if you have a private dinner, I hope you have Owayne as your server! What an outstanding young man!

[nguc54t]

I have to add Kareta Thomas to this list. Kareta is the Front Office Team Leader at CSS and she has been invaluable in identifying an error made by our TA in our reservation, and then rescheduling... - well I can't give details as it's a surprise for my husband. So I really look forward to meeting, and thanking, Kareta in person when we arrive on November 28.

[madmom82081]

Our experience to couples negril was awsome i can't think of any thing bad about the place the rooms were very clean the food was great and the staff were so helpful and friendly. The beach was so well kept and clean. We are counting down the days until we return. Thanks to all of the staff at couples negril we had such an awsome time it was the best vacation ever

[candy]

we just retuned from csa oct 30.I can,t remember everyones name
but these are the ones that stand out to my husband and I. Oneil,
Clover they are amazing. Lensworth server at the Palms he was so
nice to us. Bartenders Ricardo,Oral,Jerome,Dermond,Navina they
were great.Jackie at the tour desk so pleasant and very helpful.
They are the reason that my husband and I want to return next year. The beach the rooms and the resort as a whole are beautiful
but what really made it for us are the people I just mentioned.

[tanias]

NHMON, I did a search to see if anybody on the MB's were from NH and you showed up. How was your trip? Any pics that you can share? We are going to CSS in April to get married and honeymoon, getting pretty excited. I'm sure by then I will have enough of NH winter.

[Seanpaul]

Germangirl, wonderful picture! The CSA Scuba team is forever in my thoughts and prayers - no matter where I am or where I may be blowing bubbles. I also have very special memories of a dive at <Je t'aime>. I am still hoping to return there one day. BTW, the water must be very warm to see so much skin. ;-)

[jamaicaready]

What a great idea to be able to share some people that made our wedding/honeymoon so special. The greatest asset of Couples is definately the people, followed by the location.

Tamika and Kenisha-you made our wedding a true fantasy
Princess Fionna at the Palms-we loved seeing you and you are first class.
Natalie at the Palms, we were so taken care of when we ate there
Roxanne-your smile lit up our day. Patois was my favorite place to eat and you were a major reason.
Patricia-aftger staying out in the sun all day, we were tired, but would struggle to be awake and not already tucked in so we could talk to you.
Roan and Makeisha-you made my days so relaxing and enjoyable on the beach. Roan, I think you could have fit in my suitcase!

Thank you all at CSA.

[Fairbanklk]

Just had to post a reply to the Staff Shouts Outs section.

We holiday for the diving,the adult only and the all inclusive.

From Karen Lanigan to Jaqueline Larmond (front Office) to Brian Plukett(water sports) to the best diving team: Alain,Craig, Richard, Sugar, and Robert and I am sorry for the rest of the water sports division that I have forgotten your names.
If it where not for you we would not be returning home again this year.
I would also like to thank Tevon and Deston in the Towel hut,Franklin at the beach bar as well.
There are so many more people on staff that I would like to thank but with old age I cannot remember your names.
So to all the staff at Couples Negril. THANK YOU! You always make our stay the best two weeks in the year.
Karen Hinds Canada

[Marley]

Back less than a week (and of course have the obligatory post-vacation head-cold) but feel I must send a few shout outs. And not to the usual suspects- First, the cleaning staff-although they were revolved daily, making it difficult to remember names, everyone was courteous, helpful and friendly.The room was kept immaculately. The Security staff- Stetson, Mcfarker and Johnson- in my late night wanderings(I arrived at 5p.m. on a Monday, went to sleep at 7p.m., and found myself wandering about at 3 a.m. for the next two days)they provided good company, great conversation and made me feel at home. The front door crowd- Patrick especially- always pleasant and helpful with directions and ideas. If you cannot promote getting out to the hinterlands because of safety concerns(which I don't understand, because outside of Kingston, every place I visited on the island I was treated like royalty), then these people are the real Jamaicans and they were absolutely wonderful.Simply stated, while the lodgings were spectacular, it was the interactions with these wonderful people that made this trip special.

[hillystyles]

My husband and I were at Couples Negril this past February. We had so much fun and couldn't stop talking about how amazing we were treated.

First of all to Nelson, I know he isn't there any longer, but him and Andrew in activites were both wonderful. I don't know why we went to the tourist trap that is Margaritaville, the only reason we had fun was because of Nelson. He also sang to a couple who had just got married...not even knowing it was the song they walked down the isle to. I am going to miss not seeing him on our next trip.

Carrie! Our fav bartender! Cannot wait until January 2010 when we are fortunate to return and get a vodka and Ting...oh and that little somein somein shot you made for all of us.

Franklin was another stand out. Always smiling. Elkie had us in stiches everyday as well. Shrek at the water sports hut was awesome.

Oh and there was another great guy who's name I can't remember but he kept teasing me on my last night because he knew how sad I was to leave...even sang me a song!

I wish I could remember everyone ele's name. I'm going to make a point of adding people's name to my phone so I don't forget!!Like I said we are fortunate to be returning in 71 days! I hope to see my friends and make some new ones. We are also going to CTI and can't wait to meet the staff there.

[james&rhonda]

a huge shout out to the entertainment coordinators Kay, Marlin, and Matthew. These three individuals went way above and beyond to make my wife's and my honeymoon very memorable... from the music trivia in the piano bar to the bingo games at the pool side bar and the evening shows. It was all great!!!!! We also want to thank the rest of the staff (too many to mention by name)everyone went out of their way to be friendly and if something went wrong, everyone was very accommodating to correct the problem.we both are counting the days until we can go back to CTI and see old friends and make new ones!

[Binno & Max UK]

celebrating our wedding anniversary last jan i booked CSA as a surprise for my super wife.
well what a surprise we expected a chilled 2 week break being as its Jamaica but what we got was the Best break ever the resort is fantastic and the food superb but the biggest impression for us was made by the staff.
we have travelled around the world but never been so impressed by the service received at CSA its a kind of excellent service mixed with a genuine freindship. we would many days make sure we visited certain places throughout the resort to catch up with the freinds we had made and some were other guests but most were the staff who we now considered freinds.
i cant unfortunatly remember all the names purely because i am terrible with names and even forget names of close freinds from time to time but 4 people who it is impossible to forget

Natasha- a sweet girl so freindly and sincere i hope she is there in late jan 2010 when we return.pic attached is Natasha mixing me a Bob

Oral- what a guy absolute genuine freindly guy who was just so chilled and always made time to chat and still keep everyone else happy too.

Jermaine- while we were there he was mainly working the sports bar and everyday we would pop over chill and chat with him about all things.and i kicked his ass at pool too (back in jan 2010 if you want a re-match man)

Marie- well what to say simply this ladies as the hands of an angel and i will be visiting the spa on my 1st morning there in jan to arrange at least my 1st 2 sessions

well we are counting down the weeks here in England my kids are excited for Xmas and me and the wife are excited for jan 16th CSA here we come
all our love
Binno & Max Uk

[JoeyBeki]

We just came back from our first Couples visit, a marvelous week at CTI. I have to give a shout out to Ryan, a bartender who was everywhere all the time, but I will always remember him at the swim up bar. Ryan is simply an outstanding young man and is a credit to your resort. We jokingly told him our youngest son had just left for college and he was welcome to move to the U.S., live in his room and be our newly adopted son.

We'll also have special memories of Andre at Bayside, Antonette and Racquel.

Hope we can come back soon!

[peaches&diesel]

I wish to publicly thank Sharie Gordon, Customer Relations Manager, and Latoya Scott-Lewis, Wedding Coordinator CTI.

They helped coordinate a surprise Vow Renewal for my wife. Since we had never stayed at Couples before, I did have some trepidation that something would happen at the last minute, but everything went off without a hitch.

They helped to make our anniversary one to remember and earn me plenty of brownie points to last another 20 years

Charlie

[nhstonge]

Dermon "Genius" is the best.

[AndrewKristen]

From our arrival at CTI on 11-14 the whole staff was great! IT took us a bit of time to warm up as neither of us had been to an all inclusive before, and we were to be married 3 days after arrival! So a bit of nerves! After getting settled and coming out of our shells a bit, we found the whole saff great but there were a few staff members that we felt went above and beyond to make our wedding/honeymoon just amazing!

Latoya (wedding coordinator)- you couldn't have done a better job at easing my new wifes fears and making everything perfect, including the nice surprise in our rom on our wedding night!!!!

Antionette (bartender)- Although I still can't spell your name correctly, I would gladly follow you around the resort to get any of your "daily special" cocktails! We both loved seeing you at the bar and had a blast any time we could! Thank you so much!

Sheldon (bartender)- Also had a blast with you at the bars, fun to be around and allways in a great mood! Thanks and i will definately be in touch!

Last but not least...
ROHAN!!! our photographer for our wedding! Amazing! We had so much fun with you, and you took such good care of us and checked in on us like you were our personal photographer all week! I can't say enough! Love this guy to death and definatly look forward to seeing him next year!!!!!

All the staff was Awesome, never anyone in a bad mood, always willing to help or make things IRIE!! Thank you all so much for an unforgettable wedding and honeymoon, you have made us both so happy, we are already looking to book our aniversary trip next year!

[Runnersteve]

Special thanks to Keniel tonight for being so attentive.

Thanks

Steve

[Doug]

CN, The Dive crew is fantastic Richard ,Craig and SUGAR what the reefs lack in color the guys make up for it . They are the main reason we are returning in January for the 3rd time.

[tommcd24]

A big shoutout to Akeem and Clover on the entertainment staff at CSA. Clover did our Orientation tour and we ran into her several times throughout our stay. We met Akeem at Casino night and several other times as well, mostly at Aura after Ultimate Chocolate, who of course is incredible himself. We especially enjoyed talking with Akeem and are now Facebook friends so we can keep in touch.

Edwardo at the Martini bar was also a favorite of ours and we visited with him several evenings before/after dinner. A couple of others guys mixed martinis for us, but Edwardo's were by far the best! Jermaine was only there one evening that we saw, but he was also very entertaining - especially as it was his "first night" lol!!

At the Aura Dermon, was our favorite with his party tricks -"This is Serious!" He was quick to pour our favorite drinks or surprise us with a tasty drink when we felt like something different.

Deron and Marlon were great on both the Glass Bottom boat tour and on our Snorkeling trip. Very informative and entertaining at the same time.

At the beach bars Roan and Oshane provided quick service and Roan's bar tricks were a great way to pass the time during a late afternoon rain shower.

Raquel and Leighton provided great service at Feathers both nights that we ate there.

All in all, we received great service from everyone and can't wait to come back again!!

[mikenkaylynn]

We took our first trip (not our last) to CN 10/24-31 2009. In a word AWESOME!!! From the staff to all the new friends we made everything was perfect!! See you next year!
Mike and Kay Lynn Williamson
Lincoln, NE.

[Phillydog]

There are so many to name so I am doing this from the game room at CSS so I don't forget. Shellyanne (the bomb social director), Una and Sylvia (room maintenance), Keshin (waiter), Orlando (bartender), Maureen (server) Athena, Kenny and Jannelle (massage therapists). They helped make this an unforgetable vacation and made us want to return next year.

[BC]

We truly hope that we get the chance to return to CN. After traveling to several Caribbean countries we have found a place where we have felt welcome and comfortable. While we didn't participate in too many activities (since we spend 75% of our day soaking up sun on the AN beach) we did get to appreciate the positive attitude of the staff wherever we were.

I have to apologize to Travis for not paying closer attention during the orientation

I must thank all the kitchen and wait staff for all they did for my well being and waistline, with a special thanks to Adrian at the Otaheite on Friday the 27th for a lobster tail that almost made me forget my wife was with me.

Thanks to Marcia at the AN bar for introducing us to a few new drinks, I hope all goes well with the baby.

Thanks to everyone with whom we had contact during our week. You made our vacation the most enjoyable and memorable of all our trips so far. We look forward to seeing everyone again (as soon as possible).

[jcoppin2002]

Special thanks to each and every Couples Staff Member.

Honorable mention to the Entertainment Staff - Shellie Ann, Ophelia, Miguel, (one gentlemans name A..., I cant remember, he dances with Miguel), Piano Guy, Serenity Band, Bartenders - Saskie Ann, Dominique, Andrew, Servers - Kieshan and Albert, Housekeeping - Donnette, Bellmen, Transportation, Watersports, Reception - Lij, Room Service and the Photo Staff. Everone made us feel right at home...everyones response to our wants or needs was always a positived one, "no worries or no problems." When we dine my husband is pulling out my chair for me more than ever now.

One love, one heart, we love you all CSS.

The Coppins
Fort Riley, KS

[daveyj66]

We have just booked to come back "home" to CSS in March 2010, our third trip in as many years.

I'd just like to know whether the following staff members are still at CSS, they are all friends and great people and made our last stay so special.

Jhaneal at SSB
Craig the cook at SSB

Saskian (sp) at the Juice Bar (used to be at SSB)

Sherif, Barrington and Rohan at the beach.

Kimberlee from entertainment

Oh and the janitor/handyman who works nights and loves cricket and has a tooth missing and is a big guy and never stops smiling....OH I cant remember his name.....such a nice guy. help me out someone please.

Anyway, are they still around?

Thanks

J&D

[max2]

I just got back from my first ever visit to a Couples. We spent nine nights at Couples Swept Away and there was an incident that was taken care of by bar manager Brian Mcquirson which impressed me so much that I decided to post about him here.

Without going into too much detail, the incident went like this. There was a couple at the pool bar that were very annoying to other couples in the area because they were playing a boom box so loudly and with music that a lot of the other guests didn't want to hear. It is my guess that the bar staff called bar manager Brian to take care of the siutation.

Brian asked the boom box players to please turn off their music. Of course, the boom box couple got nasty and said some ridiculous things. Brian smiled through the whole incident and was extremely calm and professional. The boom box got turned off.

The next day at the pool bar the boom box couple were there without their boom box. Brian showed up at the bar and the boom box couple started in on him again. Once again Brian showed class and professionalism.

Everyone of the staff at CSA were impressive but, Brian stands out to me because of the way he handled this nasty situation.

[kmthompson]

We absolutely fell in love with CSA...and the workers!

Shout-outs to Adrian & Duke--my husband's best friends during the day at the swim up bar.

I loved Martino, he was training at the drink hut on the beach.

And Clover & Kurt in Palms were great!

[sunnydunbar]

We are coming over in Feb to get married and wondered at CTI, if still some of the staff are still there from 2 years ago. Is Garfield still serving and also is "Everton" still the maitre'd for the Veranda restaurant? Hoping they are, so we can see them again, seen old friends in pictures ect and of course Byron & Delroy. Any update appreciated.

[vestanpance]

Just got home from our first trip to CSA. Full review to come but wanted to give a quick shout out to Akeem and Skippy. Very cool guys that were always soo nice to us, and down to earth. I'm sure my wife and I will miss talking to you guys.

Dan

[BackNIowa]

Just got back to the 18 inches of Iowa snow.

Four people stood out for us last week. White most of the team were awesome some went out of their way for us.

Franklyn, checked us in, got to our room about 5pm with no rum in the room. Within 10 minutes he pulled a bottle out of thin air

Carrie in the pool bar/main bar. This guy was fast and made sure we did not go without a drink. he even did a few shots with us

Tennyson pool bar. What can i say, got my wife and friend danielle plowed on a few occaisions, also his drinks were awesome.


Fabian, man, this guy pretty much seemed like he was one of us. We participated in 90 percent of his games. But he also participated in 90 percent of ours. had lunch with him often. he really seemed to be good with the women and not push it. This guy keeps a smile on everyones faces

[ssbeachlover]

The beautiful spirit of the Jamaican people amazes me. Having said that, I think Couples employees are the best of the best. All of the employees are ready with a quick hello and a seemingly genuine desire to make you feel at home. Our FAVORITES are Jhaneal at SSB bar and Barington (Barry) with the Water Sports crew. Can't wait to see them again next month!!

[Lindad]

Just got back on the 12th from another great week at CSS. Would like to thank Jheanel at the SSB bar for her smiles, comments, and service. Also, Lij, who went above and beyond his call of duty to help us with our shopping for the grandkids on his lunch hour. Also, Edgar, at the omlet station in the morning, and then sometimes at SSB for lunch. Thanks again for you smiles and great service.

[Sublimebrad]

The one at csa that stood out the most to me was Adrian at the swim up bar. We saw him more than anyone and while busy, he never got flustered or rude to anyone. He always made sure everyone was happy and when it was slow he was really nice to talk to. Hope he stays around for our return trip in a year.

Everyone at the spa was amazing. I don't remember the names though.

[sandman]

we were atCSA Dec 2-9th and had a great time. Stacy-Ann is the best.Always happy and eager to please.Franklin in the Palms was the same.What a great guy.O'Neil,Akeen, and Skippy were so much fun.They keeped us dancing.
I dont know if they read these but this is the guy that hangs on the wall . Looking forward to our next trip and seeing you all again,

[CTIherewecome]

Otis at CTI ...was fantastic and my favorite.

[EinWI]

Originally Posted by UNLVmike

Shoutout to Romaine from CSA... even though he is no longer there. I know hes at Pushcart restaurant now and we will be stopping by to see him.

However, everytime we would return to CSA Romaine would always yell our names across the room. He would slowly teach us Patios and we had the best time talking to him in the Aura lounge.

As he would say, "Bullet!"

I agree Three Cheers for him! As well as Fraiser who used to be at the Palms bar

[Musicalrose]

My shout-out goes to Adrian at the CSA swim-up bar. I have to agree with Sublimebrad - he was so professional and a pleasure to talk to. The one day we didn't see him there, Duke was excellent as well.

I also had the pleasure of chatting with a very nice young lady up in the casino and I can't for the life of me remember her name. We can't wait to get back in 5 months!

[small009]

We just got back to all the snow in Baltimore at midnight. Although there were MANY excellent staff I have to list the following:
Entertainment Crew
Jody
Garett
Akeem
O'Neil
Clover
Jason
Nesha
Skippy
Paul

Palms Staff
Duane Johnson
Fionna
Stacey Ann

Spa
Joy

Patios - Shada

Concierge - Melissa

Drinks - Kareem

Tour Desk - Jackie

Baskets - Nigel

Jewlery - Jimmy

Banana Leaf Hats - Forgive me I forgot his name I think its Davis

Visiting Personal Trainer - Andre Morgan

Just an awesome awesome group!!! I miss you guys!!!! Thank you to everyone for a wonderful winter vacation.

Kisha and Manny